PodSync is for companies that deliver physical goods and use an approved accounting integration. It helps teams control delivery notes, proof, and customer queries.
What does every PodSync plan include?
Every plan includes the core delivery-note workflow. Higher plans mainly increase storage, message credits, user limits, and rollout capacity.
Is PodSync only for large companies?
No. PodSync gives smaller delivery-based businesses larger-company document control without a document department or scanning process.
What if our biggest problem is lost delivery notes?
That is the core problem. PodSync keeps delivery proof searchable so one missing paper note does not stall customer answers.
Do we still need to scan and file delivery notes?
PodSync is designed to reduce scanning and filing. Proof is captured digitally and kept with the delivery record.
Can PodSync help when customers ask for proof of delivery?
Yes. Search the record and open linked proof such as signatures, photos, GPS, date, and time.
Can customers access their own delivery records?
Yes, where customer portal access is included and configured. Customers see only the records they are allowed to see.
Can we start small and upgrade later?
Yes. Start with Starter, then upgrade as users, storage, message use, or rollout needs grow.
What changes between plans?
The core workflow stays the same. Higher plans mainly increase storage, message credits, users, and rollout support.
What are message credits?
Message credits are used for supported paid customer messages, such as WhatsApp or SMS where enabled. Delivery records do not use message credits.
What happens if we run out of message credits?
Your records stay searchable. You may need to top up or upgrade before sending more credit-based messages.
Why do higher plans include more message credits?
Larger teams usually send more customer updates. Higher plans include more monthly messaging capacity.
Does PodSync replace our accounting system?
No. PodSync uses approved accounting data where supported, but it is focused on delivery notes and proof.